Terms of Service

These Terms of Service ("Terms") govern your access to and use of the websites, applications, AI products, and APIs operated by Knight AI+AV LLC, a California limited liability company ("Knight AI+AV", "we", "us"), including knightaiav.com, KnightChat (chat.knightaiav.com), and NavOrb (navorb.ai) (collectively, the "Services").

By accessing or using the Services, you agree to these Terms and to our Privacy Policy. If you disagree with any part, do not use the Services.

1. Eligibility

You must be at least 13 years old to use the Services. If you are in the European Economic Area or the United Kingdom, you must be at least 16. If you are between the minimum age and the age of majority in your jurisdiction, you represent that a parent or legal guardian has reviewed and agreed to these Terms on your behalf.

2. Accounts

Some features require an account. You agree to provide accurate, current information and to keep it updated. You are responsible for safeguarding your credentials and for all activity under your account. Notify us immediately at Build@knightaiav.com if you suspect unauthorised access.

3. Acceptable Use

You agree not to:

• Use the Services for any illegal purpose or in violation of any applicable law.
• Generate, distribute, or store content that is harmful to minors, sexually exploits minors, depicts non-consensual sexual content, incites violence, or facilitates self-harm.
• Attempt to reverse engineer, bypass, or circumvent the safety, rate-limit, or licensing controls of the Services or the underlying AI models.
• Scrape, mass-download, or otherwise programmatically extract data outside the documented APIs.
• Resell or sublicense the Services or AI output to a third party, unless you have an express written agreement with us.
• Infringe the intellectual property, publicity, or privacy rights of others.
• Interfere with or disrupt the Services, including by submitting malware, conducting denial-of-service attacks, or probing for vulnerabilities outside a coordinated disclosure process.

4. AI Output Disclaimer

AI-generated content may be inaccurate, incomplete, biased, outdated, or offensive. Do not rely on AI output for medical, legal, financial, employment, safety-critical, or other consequential decisions without independent verification by a qualified human professional. Knight AI+AV makes no warranty as to the accuracy or fitness for purpose of any AI output.

Do not paste secrets, credentials, API keys, or sensitive personal, medical, or financial information into AI prompts. Even on no-training tiers, content is processed through systems we do not control.

5. Your Content

You retain ownership of the content you submit to the Services, including the souls, prompts, chats, voice samples, and uploaded files (your "User Content"). You grant Knight AI+AV a worldwide, non-exclusive, royalty-free licence to host, store, transmit, display, and process your User Content solely as necessary to (a) operate and provide the Services to you, (b) prevent abuse and enforce these Terms, and (c) comply with legal process. We do not use User Content to train any foundation model.

You represent that you have the rights to submit your User Content and that doing so does not violate any law or third-party right.

6. NavOrb Subscriptions and Credits

6.1 Plans and pricing

NavOrb offers monthly subscriptions and one-time credit packs. Current pricing:

• BYOB: $9.99 / month — bring your own OpenRouter API key; we charge for the platform only.
• Core: $14.99 / month.
• Elite: $24.99 / month.
• MASTER: $54.99 / month.
• BYOB Lifetime: $249.99 one-time, no recurring charge.
• Credit packs: $4.99, $14.99, $29.99, $74.99 — one-time, never expire.

No annual plans are offered at this time. Pricing may change; existing subscribers will be notified at least 30 days before any price increase takes effect.

6.2 Auto-renewal and cancellation

Monthly subscriptions automatically renew at the end of each billing period at the then-current price unless you cancel. You can cancel at any time from Settings → Subscription in NavOrb. Cancellation takes effect at the end of the current billing period; you retain access until then. Subscriptions purchased through the Apple App Store or Google Play are managed in those platforms' subscription settings.

6.3 Plan changes

Upgrading takes effect immediately and is billed pro-rata for the remainder of the cycle. Downgrading takes effect at the start of the next cycle.

6.4 Refunds

All sales are final, except as required by applicable law or by the refund policies of the Apple App Store, Google Play, or Stripe. For App Store and Play Store purchases, refund requests must be directed to those platforms.

6.5 BYOB

BYOB subscribers supply their own OpenRouter API key. Knight AI+AV serves as a transparent proxy: inference is billed against your OpenRouter account, not ours. Your key is stored encrypted at the application layer and used only to route your inference requests. Revoke your key at any time in Settings → BYOB; revocation deletes the encrypted key immediately.

7. Termination

You may stop using the Services at any time and delete your account from inside NavOrb at Settings → Delete Account, or via the web at /data-deletion.

We may suspend or terminate your account if you materially violate these Terms, including the Acceptable Use Policy. Where practical we will give you notice and an opportunity to cure. We may suspend immediately and without notice if continued access poses a security risk, an imminent legal risk, or risks harm to others.

8. Application Licence (EULA)

Subject to your compliance with these Terms, Knight AI+AV grants you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the NavOrb application on devices you own or control. You may not (a) modify, reverse engineer, decompile, or attempt to extract the source code of the application, except to the extent such restriction is prohibited by law; (b) rent, lease, lend, sell, or sublicense the application; (c) remove or alter any proprietary notices.

9. Apple App Store Rider

This section applies if you obtain the NavOrb application from the Apple App Store. The licence in Section 8 is a "Standard EULA" as that term is used in Schedule 1 to the Apple Developer Program Licence Agreement, modified by the following provisions:

• The licence is restricted to use of the application on Apple-branded products that you own or control, as permitted by the Apple Media Services Terms.
• These Terms are between you and Knight AI+AV LLC only, not with Apple. Knight AI+AV, not Apple, is solely responsible for the application and its content.
• Apple has no obligation to provide any maintenance or support services with respect to the application.
• In the event of any failure of the application to conform to any applicable warranty, you may notify Apple, who will refund the purchase price (if any). To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the application.
• Knight AI+AV, not Apple, is responsible for addressing any claims relating to the application or your possession or use of it, including (i) product liability claims, (ii) any claim that the application fails to conform to any applicable legal or regulatory requirement, and (iii) claims arising under consumer protection or similar legislation.
• In the event of a third-party claim that the application or your use of it infringes that third party's intellectual property rights, Knight AI+AV, not Apple, will be responsible for the investigation, defence, settlement, and discharge of that claim, to the extent required by these Terms.
• You represent and warrant that (i) you are not located in a country subject to a US Government embargo or designated by the US Government as a "terrorist supporting" country, and (ii) you are not on any US Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms with respect to your licence to use the application. Upon your acceptance of these Terms, Apple has the right (and is deemed to have accepted the right) to enforce these Terms against you.

10. Google Play

If you obtain the NavOrb application from Google Play, you also agree to comply with the Google Play Terms of Service. These Terms are between you and Knight AI+AV LLC only, not with Google. Google is not responsible for the application or its content.

11. Intellectual Property

The Services, including the user interface, branding, logos, designs, software, and any content authored by us (excluding User Content), are the exclusive property of Knight AI+AV LLC and its licensors. Nothing in these Terms grants you any right to our trademarks or trade dress.

12. Disclaimers

The Services are provided "as is" and "as available". To the fullest extent permitted by law, Knight AI+AV disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty arising out of course of dealing or usage of trade. We do not warrant that the Services will be uninterrupted, error-free, secure, or that AI output will be accurate or reliable.

13. Limitation of Liability

To the fullest extent permitted by law, Knight AI+AV LLC and its officers, directors, employees, agents, and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or relating to your use of the Services. In any event, our total aggregate liability for any claim arising out of or relating to the Services or these Terms is limited to the greater of (a) the amounts you paid us in the twelve (12) months immediately preceding the event giving rise to the claim and (b) one hundred US dollars (US$100).

14. Indemnification

You agree to indemnify, defend, and hold harmless Knight AI+AV LLC and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to (a) your User Content, (b) your violation of these Terms, (c) your violation of any law or third-party right, or (d) your use of AI output in a manner inconsistent with Section 4.

15. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

16. Dispute Resolution; Binding Arbitration

16.1 Arbitration agreement

Read this section carefully — it affects your legal rights. You and Knight AI+AV LLC agree to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Services by binding arbitration, except as set out in Sections 16.4 and 16.5. The arbitration will be administered by JAMS pursuant to its Streamlined Arbitration Rules and Procedures, before a single neutral arbitrator. The seat of arbitration is the California county in which Knight AI+AV LLC maintains its principal place of business; proceedings will be conducted in English. Judgment on the award may be entered in any court having jurisdiction.

16.2 Class-action waiver

You and Knight AI+AV agree that disputes will be resolved on an individual basis only. Class actions, collective actions, consolidated actions, and representative actions are not permitted. The arbitrator may not consolidate more than one person's claims or preside over any form of representative or class proceeding. If this class-action waiver is found unenforceable, then the entirety of Section 16 is null and void.

16.3 30-day opt-out

You may opt out of Sections 16.1 and 16.2 by emailing Build@knightaiav.com within 30 days of first accepting these Terms, with the subject line "Arbitration Opt-Out" and including your account email and full legal name. If you opt out, neither you nor we are bound by the arbitration agreement or class-action waiver.

16.4 Small-claims carve-out

Either party may bring an individual action in small-claims court for any dispute within that court's jurisdiction, in lieu of arbitration.

16.5 Injunctive relief for IP

Either party may seek temporary or preliminary injunctive relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of its intellectual property rights, without first submitting to arbitration.

16.6 Court venue for non-arbitrable matters

For any dispute that is not subject to arbitration under Sections 16.4–16.5, the parties consent to the exclusive jurisdiction of the state and federal courts located in the California county in which Knight AI+AV LLC maintains its principal place of business.

17. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will give you reasonable notice — by posting the updated Terms with a new "Last Updated" date and, if you have an account, by email at least 14 days before the change takes effect. Continued use of the Services after the effective date constitutes acceptance.

18. Miscellaneous

If any provision of these Terms is held to be unenforceable, the remaining provisions remain in full force. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our prior written consent; we may assign them without restriction. These Terms, together with the Privacy Policy and any additional terms you agree to for specific features, constitute the entire agreement between you and Knight AI+AV regarding the Services.

19. Contact

Knight AI+AV LLC
2108 N St
San Francisco, CA 94103, USA
Build@knightaiav.com